Tuesday, August 14, 2012

Halloween Orders 2012

It's mid August and the orders are already flying in! We're going to keep our etsy shop as stocked as possible, however we have some general guidelines and shipping deadlines for custom orders. Even if an item is marked as in stock, it would be a good idea to read this. :)

Custom Orders:

This applies to pre-existing (marked as "made-to-order" on our etsy) designs and brand new designs.

The LAST day to contact us and put a down payment on a custom order for Halloween is Friday, September 21st, 11:59PM Pacific Standard Time. If you place an order after that, we will do our very best to make it on time, but we cannot guarantee it. Custom orders pile up super quick during this season, and it can take up to 4-5 weeks to get an order finished and shipped.

In Stock Orders:

We will be shipping as quickly as possible, as each order comes in. The last day for standard domestic shipping guaranteed to arrive by Halloween is Wednesday, October 24th, 3:00PM Pacific Standard Time. It usually only takes 2 days for domestic shipments, however it can take up to 7 days. If you order after that date and need the mask by Halloween, contact us and we can upgrade your shipping.

International Orders:

It typically takes one week to arrive outside the US, however since customs could potentially hang onto the item, we cannot guarantee arrival dates. Upgraded faster shipping is available upon request, however there's still no definite way to be sure that custom's won't hold the item for many weeks. We have never had that happen, though it's still a possibility. Always, we provide customs declaration numbers with every order so you can contact them to get everything sorted. My best advice would be to order as quickly as possible.

That's all for now! Expect another one like this once the winter holiday season picks up.

No comments:

Post a Comment